Most items are in stock and ship within 1-2 business days and usually arrive within 1-2 weeks.
Items labeled *PRE-ORDER* or *MADE TO ORDER* have estimated shipping dates in the product description. Estimated dates may differ depending on item.
You will receive a separate email with a tracking number when your item has been shipped.
If you would like to exchange or return your item, please email us at hello@okejstudio.com within 14 days of receiving your item.
Customer will receive an email with a printable shipping label to send the item back to Okej.
The return shipping cost will be deducted from the total refund.
Please return the rug in its original condition and packaging.
Okej reserves the right to refuse returned items that are not in original condition due to following reasons (but not limited to): item poorly packaged, dirt and other visible damages caused by customer.
Squiggle Collection rugs ship from Sweden.
Rowdy Collection rugs ship from South Korea.
Hyperbolik Shelf ships from USA.
Yes, we ship worldwide.
Shipping cost automatically calculated in checkout.
We handle and pay for any Customs Fees & Import Duties = No Hidden Costs!
We prepare your order for shipping as soon as possible. This results in a small window where changes to an order can be made. If your order has been dispatched for shipping, it cannot be cancelled. Make sure to contact us immediately hello@okejstudio.com, if your order has not yet been processed for shipment we will do our best to accommodate requests to cancel or edit your order.